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WORKSHOP POLICIES

PLEASE READ THROUGH OUR POLICIES BEFORE SIGNING UP FOR A WORKSHOP!

1) Age limitations

Unless otherwise indicated, workshops at Unplug Soy Candles are designed for ages 10 and older. Anyone 16 years of age and younger will need to be accompanied by an adult.  Please contact info@unplugsoycandles.com with any questions! 

 

2) Punctuality

We get it, things happen and you run late from time to time! Please be aware that our classes start promptly at the time listed.  Please arrive 10-15 minutes early to get settled in, pick out your candle containers, pour yourself a drink and mingle with your new friends so we can start on time!

** If you are going to be late, please call us ahead of time (317-505-9000) and let us know, otherwise we will begin the class on time to respect the other participants’ time!

 

3) Cancellation Policy

 For cancellations made at least 48 hours (two days) in advance:

      -Credit Cards refunds will be issued

      -Cash refunds will be available in store

 For cancellations made less than 48 hours (two days) in advance, a credit can go toward a future workshop but will not be refunded.

 

4) Changing Class Dates

In the event that something comes up and you need to change your workshop registration, we are happy to work with you to find a more suitable workshop time. Please contact us directly at by phone (317-505-9000) or email (info@unplugsoycandles.com) and we will be happy to assist you in this process. Workshop changes must be made at least 48 hours prior to your scheduled event.

  

5) Candle Pick-Up

The candles you make in your workshop will cure overnight at Unplug Soy Candles and will be ready to be picked up the following business day (unless otherwise specified.) Unplug Soy Candles will babysit your candles if you can’t make it back the next day, but we ask that all candles are picked up within 1 week of completing your candle workshop. Please make arrangements to pick up before the end of the week during our normal retail hours! 

 

Other things we want you to know: 

  • All workshops are BYOB! Feel free to bring in any food and drinks into the studio with you. We have a full size fridge and a microwave our customers are allowed to use!
  • Workshops are typically 1-1.5 hours 
  • There are usually 12-16 people in each workshop 
  • We have a wait list so if your class is full, please call or email us to see what next available workshops we may have available.
  • All workshop participants receive 15% off on in-store purchases on the day of the workshop!