OPEN POURING POLICIES
PLEASE READ THROUGH OUR POLICIES BEFORE SAVING YOUR SEAT OR COMING TO OPEN POURING
1) AGE LIMITATION
Unless otherwise indicated, open pouring at Unplug Soy Candles is designed for ages 10 and older. Younger children may attend, but they will not be permitted to pour hot wax or touch the fragrance oils. Anyone 16 years of age and younger will need to be accompanied by an adult. Please contact party@unplugsoycandles.com with any questions!
2) NO RESERVATIONS NEEDED
Reservations are not required for Open Pouring! Feel free to come on in any time during our Open Pouring hours, and we will get you started! If you have a larger group (7 or fewer), you are welcome to Save Your Seat(s) so that we know to expect you! If you have a larger group (8 or more), we kindly ask that you visit our Private Party page to set up a time to come pour!
3) CANDLE PICK-UP
The candles you make will cure overnight at Unplug Soy Candles and will be ready to be picked up the following business day (unless otherwise specified.) Unplug Soy Candles will babysit your candles if you can’t make it back the next day, but we ask that all candles are picked up within 1 week of completing your candle workshop. Please make arrangements to pick up before the end of the week during our normal retail hours!
4) CANCELLATION- SAVE MY SEAT
For cancellations made at least 48 hours (two days) in advance:
-Credit Card refunds will be issued
-Cash refunds will be available in store
For cancellations made less than 48 hours (two days) in advance, only store credit will be offered.
If no notice is given, then refunds will not be given.
OTHER THINGS WE WANT YOU TO KNOW:
- Open Pouring is BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the studio with you.
- Candle making typically takes between 30-45 minutes. This might vary depending on how busy we are or if you just can't decide on a vessel!
- Candles range from $18-75+! You can pour just one or as many as you would like.
